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Meet The Pros

Dawn Yeskulsky

CEO and Founder

Since 1996, I’ve had the privilege of working in various capacities with some of the largest and most influential tech companies within this industry. I began as a property manager, a role I consider the cornerstone of my career.
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Erica Duren

Financial Operations Specialist

I started in the STR industry in 2006 as a Guest Services Coordinator and worked my way up to Director of Finance and General Manager. Along the way, I gained hands-on experience in finance, operations, marketing,
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Andrew Noble

Director of Project Strategy

Creative and analytical leader with a background in higher education and operations management. Known for blending strategic vision with hands-on execution, I specialize in optimizing systems,
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Ed Bray

Operations and Revenue Strategist

With more than 22 years of experience in the short term vacation rental industry, I’ve built a career leading high performing teams and driving operational and revenue success across multiple markets.
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Brittany Klements

Track

By blending hands-on leadership and technical expertise, Brittany brings a consultant’s perspective rooted in real-world vacation rental operations. A former Vice President of a mountain-destination vacation
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Sarat Ganapathiraju

Guesty, Track

I bring over four years of Customer Success experience from Guesty, a global property management platform for short-term rentals. I led customer success teams supporting professional operators across the Americas,

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Michelle Budde

Consultant & Documentation Specialist

I’ve spent more than 10 years in the short-term rental industry, starting in hands on property operations before managing rental programs for 6 STR complexes, selling real estate, and supporting property managers
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Francois Greffard

IQWare, Vacation Rental Operations Expert

Since 1992, I’ve navigated the hospitality world, from hotels to vacation rentals, mastering both front and back-office roles before transitioning into technology and software roles.
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Sebastian Yepes

Hostaway

I’m Sebastian Yepes, an experienced Hostaway Onboarding Specialist dedicated to ensuring smooth transitions and exceptional experiences for clients. With a background rooted in customer service,
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Tina Slater

Track, Springer Miller

I am a seasoned professional with over 15 years of experience in the Vacation Rental and Hotel & Resort industry. My journey began working as a Reservations and Revenue Manager at a large vacation rental
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Abby Matlin

Guesty

I have over five years of experience in the property management software industry. Throughout my time at Guesty, I helped hundreds of property managers and owners onboard successfully to the software.
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Robert Ehrhart

Springer-Miller

With over 25 years in Hospitality, I specialize in Custom Reporting for Hotels, Resorts and National Parks utilizing R&R Report Writer (Visual FoxPRO and SQL) and Crystal Reports (SQL), using the Springer-Miller PMS.
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Michelle DeWeese

Track, Hospitality and Technology Operations

I’m a hospitality leader with deep experience across resort operations and vacation rental communities. I’ve led cross-functional teams in marketing, revenue, and operations—always focused on guest experience,
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Jason Conway

Guesty, Track

With over two decades in leisure hospitality, I excel in leveraging technology to maximize revenue for vacation rentals and resorts. From founding BookedVR to leading teams at Bluegreen Vacations
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Jaclyn DiMuzio

Guesty, Track

With over 14 years in the vacation rental industry, I bring experience across multiple areas of the business. I began my career as a vacation planner and developed a passion for enhancing

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Utilize your PMS Knowledge

Bring Your PMS Expertise to the Pros

Do you know your way around a PMS platform inside and out? Maybe you were a former PMS employee, a power user, or the person everyone on your team went to when things got complicated. Is trust accounting your superpower? Do OTAs, automations, and workflow puzzles light you up? Does setting up a new property feel more like a challenge you want to solve than a task on a list?
If so, we’d love to talk. PMS Pros is growing, and we’re looking for talented operators and specialists of all levels — full-time, part-time, and project-based — who want to use their expertise to support teams across the STR industry.
Reach out anytime at dawn@thepmspros.com and let’s explore whether joining the Pros is the right next step for you.

904-821-PROS (7767)